Privacy Policy

Last Updated: January 2026

At Floral Craft, we are committed to protecting the privacy and security of our customers and site visitors. This policy describes how we collect, use, and handle your personal information when you use our website to purchase jewelry raw materials.

1. Information We Collect

When you visit our site or place a wholesale order, we collect the following information:

  • Identity Data: Name, username, or similar identifier.
  • Contact Data: Billing address, delivery address, email address, and phone numbers.
  • Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

2. How We Use Your Information

We use your data to provide the best possible service, including:

Order Fulfillment

Processing your wholesale orders and ensuring timely delivery of raw materials.

Account Management

Managing your Floral Craft account and providing customer support.

3. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and partners who have a business need to know.

4. Cookies

Our website uses "cookies" to enhance your experience. Cookies allow us to remember the items in your shopping cart and recognize you when you return to the site. You can choose to disable cookies through your browser settings, but some parts of the site may not function properly.

5. Third-Party Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except for trusted third parties who assist us in operating our website (like delivery couriers) or conducting our business, so long as those parties agree to keep this information confidential.

Questions?

If you have any questions about this Privacy Policy, please contact our support team.

Contact Support